Expert Tips for Water Heater Repair in Burlington, NC

Jun 30, 2023 | Water Heaters

Are you tired of dealing with cold showers and unreliable water heaters? Look no further! In this article, we will provide you with expert tips for water heater repair in Burlington NC, ensuring that you stay warm and worry-free. A malfunctioning water heater can be a major inconvenience, but with the right knowledge and guidance, you can easily troubleshoot and resolve common issues.


Common Water Heater Problems

From pilot light problems to sediment buildup, we will walk you through step-by-step solutions that will have your water heater functioning like new in no time. Additionally, we will discuss the importance of regular maintenance and share preventative measures to extend the lifespan of your water heater. So, whether you’re a homeowner or a renter, don’t let a faulty water heater get in the way of your comfort. Read on to discover expert tips that will keep you cozy and stress-free all winter long.

24/7 Emergency Plumbing Service

Water heaters are complex appliances that can experience various problems over time. Understanding these common issues can help you identify the source of the problem and determine whether you can tackle it yourself or if professional help is required. Here are some of the most frequent water heater problems:


  1. Lack of hot water: If you turn on the tap and no hot water comes out, there may be an issue with your water heater. This could be due to a faulty thermostat, a broken heating element, or a tripped circuit breaker. Troubleshooting these components can help you identify and resolve the problem.
  2. Inconsistent water temperature: If your water heater is producing hot water that fluctuates between hot and cold, it could be a sign of a malfunctioning thermostat or a buildup of sediment in the tank. Flushing the tank and adjusting the thermostat can help regulate the water temperature.
  3. Strange noises: If you hear popping, cracking, or rumbling noises coming from your water heater, it could be an indication of sediment buildup or a failing heating element. Flushing the tank and replacing the heating element can often resolve these issues.
  4. Leaks: Leaking water around the base of your water heater is a clear sign of a problem. It could be caused by a loose valve, a faulty temperature and pressure relief valve, or a corroded tank. Identifying the source of the leak is crucial in determining the appropriate repair method.
  5. Pilot light issues: Gas water heaters rely on a pilot light to ignite the burner and heat the water. If the pilot light keeps going out or won’t stay lit, it may be due to a faulty thermocouple or a clogged pilot orifice. Cleaning or replacing these components can usually solve the problem.

Signs That Your Water Heater Needs Repair

Identifying the signs that your water heater needs repair can save you from unexpected cold showers and costly repairs down the line. Some of the most common signs are leaks and strange noises from your water heater.Here are a few to look out for:

  • No Hot Water
  • Not Enough Hot Water
  • Strange Noises
  • Water Leaks
  • Rusty Water

If you notice any of these things you may be in need of water heater repair or possibly even a new water heater. It’s definitely a good time to call a professional if you are unsure. However, while some water heater issues require professional assistance, there are several troubleshooting steps you can take before calling in the experts.

DIY Water Heater Troubleshooting Tips

Here are some DIY tips to help you resolve common water heater problems:

  1. Check the power supply: If you have an electric water heater, ensure that it is receiving power by checking the circuit breaker or fuse box. Resetting the breaker or replacing a blown fuse can often solve the problem.
  2. Relight the pilot light: If you have a gas water heater and the pilot light has gone out, follow the manufacturer’s instructions to relight it. This usually involves turning the gas control valve to the pilot position, pressing the ignition button, and holding a flame to the pilot light until it ignites.
  3. Flush the tank: Sediment buildup can affect the efficiency and performance of your water heater. Flushing the tank once or twice a year can help remove accumulated sediment. Follow the manufacturer’s instructions or consult a professional for guidance on how to properly flush your specific type of water heater.
  4. Insulate the pipes: Insulating the hot water pipes can help reduce heat loss and improve energy efficiency. Wrap the pipes with foam insulation sleeves or use heat-resistant tape to minimize heat transfer and keep the water hotter for longer.
  5. Adjust the thermostat: If your water heater is producing water that is too hot or not hot enough, adjusting the thermostat can help achieve the desired temperature. Follow the manufacturer’s instructions to locate and adjust the thermostat settings. Be cautious not to set the temperature too high, as it can pose a scalding

Remember, these DIY tips are intended for minor issues and routine maintenance. If you encounter a more complex problem or are unsure about performing any repairs yourself, it’s always best to seek professional help.

Importance of Hiring a Professional for Water Heater Repair

While DIY troubleshooting can be effective for minor water heater issues, certain repairs require the expertise of a professional. Here are some reasons why it’s important to hire a professional for water heater repair:


  1. Safety: Water heaters involve electrical components, gas connections, and high-temperature water. Mishandling these aspects can lead to serious injuries or property damage. Professionals have the necessary knowledge and experience to handle these potential risks safely.
  2. Accurate diagnosis: Water heater problems can have multiple causes, and accurately diagnosing the issue requires expertise. Professionals can quickly identify the root cause of the problem and provide targeted repairs, saving you time and money in the long run.
  3. Warranty preservation: If your water heater is still under warranty, attempting repairs yourself or hiring an unqualified individual may void the warranty. Hiring a professional ensures that the repairs are done according to the manufacturer’s specifications, preserving the warranty coverage.
  4. Long-term cost savings: Professional repairs are often more cost-effective in the long run. They ensure that the problem is resolved correctly the first time, reducing the likelihood of recurring issues and costly repairs in the future.
  5. Expert advice: Professionals can provide valuable advice on maintenance, energy efficiency, and potential upgrades for your water heater. Their knowledge and experience can help you make informed decisions regarding the repair or replacement of your water heater.

Tips for Finding a Reliable Water Heater Repair Service in Burlington, NC

When it comes to finding a reliable water heater repair service in Burlington, it’s essential to choose a reputable company that can deliver quality workmanship and exceptional customer service. Here are some tips to help you find the right service provider:


  • Research and read reviews: Take the time to research different water heater repair companies in Burlington. Read customer reviews and testimonials to gauge their reputation and satisfaction levels.
  • Check licenses and certifications: Ensure that the company you choose holds the necessary licenses and certifications required to perform water heater repairs. This ensures that they meet industry standards and have the expertise to handle your specific needs.
  • Ask for referrals: Reach out to friends, family, or neighbors who have recently had their water heaters repaired. Ask for recommendations and feedback on the service providers they used. Personal referrals can often be a reliable source of information.
  • Inquire about warranties: Ask about the warranty offered by the repair company. A reputable service provider will stand behind their work and offer a warranty on both parts and labor.
  • Request multiple quotes: Obtain quotes from at least three different repair companies to compare prices and services. This will give you a better understanding of the average cost and help you make an informed decision.

Questions to Ask a Water Heater Repair Company Before Hiring Them

Before hiring a water heater repair company, it’s essential to ask the right questions to ensure they are the right fit for your needs. Here are some important questions to consider:


  1. Are you licensed and insured? Confirm that the company holds the necessary licenses and insurance to protect you and your property in case of any accidents or damages during the repair process.
  2. How long have you been in business? Inquire about the company’s experience in the industry. A well-established company with a proven track record is more likely to deliver quality workmanship and reliable service.
  3. Do you offer emergency services? If you encounter a sudden water heater breakdown, it’s crucial to know if the repair company offers emergency services. Prompt response times can minimize the inconvenience and discomfort caused by a malfunctioning water heater.
  4. What is the estimated timeline for the repair? Ask about the estimated timeframe for completing the repairs. This will help you plan accordingly and make arrangements for temporary hot water solutions if necessary.
  5. Can you provide references? Request references from past customers. Contacting these references can give you insight into the company’s professionalism, reliability, and customer satisfaction levels.

Cost Factors to Consider When Repairing a Water Heater

The cost of repairing a water heater can vary depending on various factors. Understanding these cost factors can help you budget and make informed decisions. Here are some factors to consider:


  • Type of repair: The complexity of the repair required will impact the cost. Minor repairs, such as replacing a heating element, will generally be less expensive than major repairs that involve replacing the entire tank or system.
  • Parts and materials: The cost of parts and materials needed for the repair will contribute to the overall expense. Prices can vary depending on the brand, quality, and availability of the required components.
  • Labor costs: Labor costs can vary depending on the repair company, location, and the complexity of the repair. It’s important to obtain multiple quotes to compare labor costs and ensure you are getting a fair price.
  • Additional services: If additional services, such as tank flushing or pipe insulation, are recommended or required, they will incur additional costs. Discuss these services with the repair company and consider their importance for the overall functionality and efficiency of your water heater.
  • Warranty coverage: If your water heater is still under warranty, the repairs may be covered, reducing or eliminating the out-of-pocket expenses. Check the warranty terms and consult with the repair company to determine if the repairs are eligible for coverage.

Preventive Maintenance Tips to Avoid Future Water Heater Issues

Regular preventive maintenance can extend the lifespan of your water heater and help you avoid future issues. Here are some preventive maintenance tips to keep your water heater running smoothly:


  1. Regularly flush the tank: Flushing the tank once or twice a year can help remove sediment buildup and maintain optimal performance. Follow the manufacturer’s instructions or consult a professional for guidance on how to properly flush your specific type of water heater.
  2. Inspect the anode rod: The anode rod helps prevent corrosion inside the tank by attracting corrosive elements. Inspect the anode rod annually and replace it if it is heavily corroded or worn out.
  3. Test the pressure relief valve: The pressure relief valve prevents excess pressure from building up inside the tank, protecting against potential explosions. Test the valve annually by lifting the lever and allowing a small amount of water to discharge. If the valve fails to operate correctly, it should be replaced.
  4. Insulate the tank: Insulating the water heater tank can help reduce heat loss and improve energy efficiency. Use an insulation blanket or jacket specifically designed for water heaters to minimize standby heat loss.
  5. Check for leaks: Regularly inspect the area around the water heater for any signs of leaks. Catching leaks early can prevent further damage and costly repairs. If you notice any leaks, contact a professional for immediate assistance.

Conclusion and Final Thoughts

A malfunctioning water heater can disrupt your daily routine and leave you longing for a warm, relaxing shower. By familiarizing yourself with common water heater problems and learning how to troubleshoot them, you can save time, money, and frustration. Remember, safety should always be a priority, and if you are unsure about performing any repairs yourself, it’s best to seek professional help. Regular maintenance and preventive measures can also help extend the lifespan of your water heater and minimize the likelihood of future issues. By following the expert tips and advice shared in this article, you can stay warm, worry-free, and enjoy the comfort of hot water all year round.

If you are in need of immediate water heater repair or replacement, please contact At Your Service Plumbing & Pumps below!

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